Responsible Gaming
Gaming Should Be Fun, Not a Way to Make Money
At Elephant Hill Fire, we believe that online casino gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: the house always has a mathematical edge. Only wager money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal age for gambling in your province) to use this website and participate in online casino gaming.
It is your responsibility to verify that you meet the legal age requirements in your jurisdiction before registering or depositing funds. We take underage gambling very seriously and reserve the right to suspend or terminate accounts that violate age restrictions.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Spending more time or money gambling than you intended
- Chasing losses by gambling more to try to recover money lost
- Lying to friends or family about gambling activities
- Hiding gambling habits or keeping it secret
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems, stress, or negative emotions
- Neglecting work, school, family, or relationships due to gambling
- Borrowing money or going into debt to gamble
- Failing in repeated attempts to control or reduce gambling
- Risking important relationships, jobs, or education opportunities
Self-Help Tools & Safer Gaming Features
Elephant Hill Fire provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose in a day, week, or month
- Betting Limits: Restrict the size of individual wagers
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Cooling Off: Take a break from gambling for a set period
To activate any of these tools, contact our customer support team or access your account settings.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council
www.responsiblegambling.org
Resources, self-assessment tools, and referrals to treatment services across Canada - Gamblers Anonymous Canada
A free peer-support fellowship with meetings across Canada - National Council on Problem Gambling (US)
www.ncpgambling.org
Helpline: 1-800-522-4700 (North America)
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk
National self-exclusion scheme - Gambling Help Online (Australia)
www.gamblinghelponline.org.au
Need Help?
If you believe you have a gambling problem, please reach out for help today. Recovery is possible, and support services are available at no cost.
Don't let gambling negatively impact your life, relationships, or finances. Speak to a counselor, call a helpline, or visit one of the organizations listed above.
Your health and well-being matter. We're here to support responsible gaming.